Payments, Pricing, Promos, and Refunds

Discounts & Promotions

• Can I redeem Hive Points on a Pre-Made or Build Your Own Ritual?
• Why didn’t the sitewide promotion apply to my cart when I have full-priced items alongside a subscription or ritual?
• Can I use a discount code and redeem my Hive Points at the same time?
• Can I apply a discount code after I've already placed my order?
• Why isn’t my coupon code working at checkout?
• Why are subscriptions, pre-made rituals, and 'Build Your Own Rituals' excluded from sitewide promotions?

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Tampon Tax

• What is the Tampon Tax?
• Tampon Tax:: What states are the tampon tax in?
• Which products will be reimbursed? Is it just tampons?
• How do I get my reimbursement?
• Does my online or Amazon order qualify for reimbursement?

FSA/HSA

• If I use a non FSA or HSA form of payment, can I get a receipt from the Honey Pot Co so that I can be reimbursed by my insurance company?
• Can I use my FSA or HSA card at checkout on the Honeypot.co website?

Zip Pay

• How does Zip work?
• What information does Zip ask for?
• Who can use Zip?
• How do I sign up for Zip?
• Is there a service fee for using Zip?
• Is there a minimum or maximum amount I can spend with Zip?

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Payment Methods

• How can I save money on my favorite Honey Pot Products?
• What forms of payment do you accept?
• How can I checkout using PayPal?
• I have a promo code how do I use it?
• Can I purchase a subscription as a gift?

Exchanges and Returns

• What if I accidentally ordered the wrong item?
• What if I'm not satisfied with my product?
• Can I return my individually purchased products?
• Can I exchange my individually purchased products for a different option?